This presentation outlines the early implementation and challenges of establishing an out-of-court dispute settlement mechanism under Article 21 of the Digital Services Act (DSA). It focuses on certification, operational models, and cooperation with platforms, with a particular emphasis on social media content moderation and the German regulatory context.
e-Presentation | November 2024 | Learning time: 30 minutes
e-Presentation by Raphael Kneer, Managing Director, User Rights GmbH, Berlin.